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How long do Freecash tickets take to answer?
How long do Freecash tickets take to answer?

Our Support Team aim to respond to all tickets within 10 days. You'll receive a notification when you receive a response.

Updated over a week ago

If you experience an issue with any offers provided by Freecash, our Support Team is here to help. Please submit a ticket through your account, and we will work to resolve it within 10 days.

Freecash processes a high volume of Offers every day, which means we also handle a significant number of support tickets. While we aim to respond as quickly as possible, this demand may occasionally impact response times.

How will you be notified?

Once your ticket has been reviewed and resolved, you will receive a notification on Freecash. You can check your notifications by selecting the bell symbol in the top-right corner:

Notifications on Freecash

Thank you for your patience and understanding as we work to ensure a smooth and fair experience for all our users. If you need assistance, please don’t hesitate to submit a ticket.

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