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I put the wrong bank transfer details on Freecash: Can I get a refund?
I put the wrong bank transfer details on Freecash: Can I get a refund?

If you entered the wrong bank details, follow these steps to get a refund

Updated over a week ago

Bank Transfers are only available to customers based in the US as we use ACH Bank transfers.

Our ACH transfers are processed by a company called Tremendous.

Important: If you entered incorrect bank details for your withdrawal:

  1. Contact Tremendous (ACH processor): Email them at [email protected] and provide your transaction ID. Request a cancellation of your withdrawal.

  2. Contact Freecash Support: Once Tremendous confirms the cancellation, reach out to Freecash Support. We can then credit your Freecash account with the withdrawn coins.

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