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I Entered the Wrong Revtag When Withdrawing to Revolut from Freecash, Can I Get a Refund?
I Entered the Wrong Revtag When Withdrawing to Revolut from Freecash, Can I Get a Refund?

If you have withdrawn from Freecash to Revolut, and you have entered a valid but incorrect Revtag (i.e. a Revtag controlled by someone else) we cannot offer you a refund.

Updated over 2 weeks ago

You can withdraw your Freecash funds directly to Revolut, but if you enter the wrong Revtag you may lose your funds:

  • If you enter a Revtag that belongs to someone else, there is no way for us to retrieve the funds and offer you a refund.

  • If you enter a Revtag that does not exist or has been entered in the incorrect format, the transaction will not be processed, and your funds will remain in your account. In these cases, you will see an error message "Revolut user not found".

I entered the correct Revtag but have not received my withdrawal?

If you have successfully withdrawn to the correct Revtag on Freecash, but you have not received the funds in Revolut, please contact Freecash Support.

Revolut may have mistakenly declined the transfer, but our staff can investigate and if necessary issue a refund.

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