While completing offers on Freecash you may find that you’ve been paid for an offer, and cannot yet see the coins in your balance. Some offers are not released to your balance instantly as a fraud prevention measure.

This is nothing to be concerned about on your end, this is not a punishment or an accusation, you have done nothing wrong. The offers are not held due to anything you have or haven’t done. The offers themselves are held by the system, based on how many chargebacks they are receiving in general.

The system holds these offers to prevent fraud from affecting both us, and you the user. It means we can continue providing the highest payouts, the best offers, and continue having all of you, the legitimate users happily earning your favorite rewards on Freecash!

You can check which offers are being held, by visiting your “Earnings” Tab in your Freecash Profile. From there head to the “Offers” Tab and then toggle on the option to “Show pending offers only”.

While you can check which offers are being held, only the Support Team can see when each Offer is scheduled to be released.

If you are unable to see any specified date for the release of your payment, your general chargeback rate may be too high. If your Chargeback rate is above 10% we will hold your completed offers. Offers you complete will not be added to your balance and you cannot withdraw these coins. We will release these coins after you have completed more offers and surveys and get the chargeback rate below 10%.