To contact Torox regarding an issue with an Offer hosted on their Offerwall, go to this link https://torox.io/faq-missing-your-reward/ and scroll down to the contact form.
Select "I'm a user" and fill out all of the relevant information.
Include all relevant details such as:
The website you came from (Freecash)
Your Freecash ID - You can find your Freecash ID to in your Profile then by clicking on Settings.
The Offer you took part in
The value of the offers missing
Links to screenshots that:
Show you have completed the offers,
Include any identifying information in the game such as userid numbers (Usually found in the games settings)